






Hey, I’m Cocoa ... and I’ve been doing taxes long enough to know two things:
1. this stuff can be confusing, and
2. it doesn’t have to be.
I’m going into year 14 of preparing taxes, and I’ve worked with all kinds of people ... parents, workers, hustlers, first-timers, and folks who just want their taxes handled right without the stress.
I’m big on keeping it real. I’ll tell you what you need, explain what’s going on, and make sure your return is done clean and correctly. No rushing you, no talking over your head, and no making promises that don’t make sense.
People work with me because:
I’m patient
I explain things clearly
I pay attention to details
and I actually care about getting it right
Taxes are personal. Your numbers matter. And after 13+ years in this, I don’t take that lightly.
If you’re looking for someone who knows what they’re doing and treats you like a real person ... you’re in the right place.
Let’s get your taxes handled







IRS General Tax Help
For questions about filing status, dependents, refunds, or general tax concerns.
📞 1-800-829-1040
🕒 Monday–Friday, 7:00 a.m. – 7:00 p.m. (local time)
Refund Hotline (Automated System)
Check the status of your federal refund anytime using the automated line.
📞 1-800-829-1954
🕒 Available 24 hours a day, 7 days a week.
Taxpayer Advocate Service (For Unresolved Issues)
Get help with delayed refunds, errors, or hardship situations.
📞 1-877-777-4778
🕒 Monday–Friday, 8:00 a.m. – 8:00 p.m. (local time)
Business & Self-Employed Tax Line
For EINs, business deductions, quarterly payments, or other self-employment questions.
📞 1-800-829-4933
🕒 Monday–Friday, 7:00 a.m. – 7:00 p.m. (local time)
Electronic Filing (e-File) Support
For issues with e-file transmissions or rejected returns.
📞 1-866-255-0654
🕒 Monday–Friday, 7:00 a.m. – 7:00 p.m. (local time)
IRS Identity Protection Specialized Unit
For taxpayers who suspect or experienced identity theft.
📞 1-800-908-4490
🕒 Monday–Friday, 7:00 a.m. – 7:00 p.m. (local time)
A simple month-by-month filing timeline
A complete documents checklist (no more missing forms)
Deductions & credits planner to help you keep more money
Life-events worksheets (new baby, move, marriage, etc.)
Final review checklist + “what to do after you file”
When to DIY vs. hire a pro ...